No specific seating requirements
For customers who have no specific seating requirements and are able to sit in any seats within the theatre, you are able to select any standard seat and the access pricing will be available to select under the full price option. If you are also registered for an essential companion ticket, you can select a seat as a free essential companion ticket.
Partially Sighted
For customers who are partially sighted, there are specific seats set aside in the front Stalls as shown below:
- Stalls row B 16-21
These seats are shown in the image at the bottom of this article highlighted in Yellow.
Audio Description services (at scheduled Audio Described performances) can be accessed from any seat in the auditorium via the Mobile Connect app on a personal mobile device. Please ensure you bring your device fully charged and ensure you have installed the most recent version of the app. Customers can connect using headsets/headphones or a compatible hearing aid or implant. Please click this link for more information about Mobile Connect.
Touch Tours may also be available to accompany Audio Described performances; this will be advertised on the web or brochure page for each show.” please be changed to: “Where Touch Tours become available, you will be contacted directly by the venue if you have booked in for the AD performance for this show already. If you are interested in a Touch Tour for a specific performance please contact the venue at oxfordadmin@atgentertainment.com
Hearing Assistance
Hearing Amplification for customers who are hard of hearing can be accessed via personal Mobile device using our Wi-Fi based hearing assistance system, Mobile Connect. Customers can access this service via a headset/headphones or compatible hearing aids from any seat within the auditorium when connected via the Mobile Connect app. Please ensure you bring your own device, fully charged and ensure that you have downloaded the latest version of the Mobile Connect app. We recommend also bringing a battery bank or portable charger.
Any member of staff can assist with using this service. Please ask a member of the team or visit Box Office when you arrive.
We also have Sennheiser infra-red sound amplification systems installed for more information please visit Hearing Assistance: Infra-Red System – ATG Tickets - United Kingdom
Limited Stairs
For customers who can only manage a few stairs, the venue recommends seats in the Stalls as there is stair free access via the lift, or 7 steps to access this level of the theatre.
Stair Free Access
For customers who require seats with stair free access, the venue recommends seats in the Stalls as there is stair free access via the lift.
Wheelchair Spaces
For customers who require a wheelchair space and will remain in the wheelchair for the duration of the performance, there are specific locations within the theatre to accommodate this including a companion seat as shown below:
- Stalls row A 14 & 15
- Stalls row A 16 & 17
- Stalls row X 7 & 8
- Stalls row X 9 & 10
- Stalls row X 11 & 12
- Stalls row X 13 & 14
These seats are shown in the image at the bottom of this article highlighted in Red.
Wheelchair access to transfer into a venue seat
For customers who require wheelchair access but wish to transfer into a venue seat, there are no specific seats set aside as all seats in the Stalls offer stair free access via a lift.