We've recently updated our login experience so that you no longer need a password, you will instead gain access using a one-time passcode sent to your email address or by Social Sign-in. Here are some frequently asked questions:
Where's my password?
Good news: you don’t need one anymore! We’ve made your account more secure by removing passwords. Just sign in with a code we email to you, or use your Google or Apple account.
I haven't received a code
Sorry about that! Please check your spam or junk folder first (code arrives within 6-10 seconds), then request a new code. Make sure the email address is correct and that you have access to it.
I entered the wrong email
No problem. On the code screen, select “Go back and change,” then enter the correct email address.
My code hasn't worked
Don’t worry, this happens. Please use the most recent code we sent you, since each new code replaces the one before it.
I've received multiple code emails
That’s completely normal if you asked for a code more than once. Only the most recent one will work, so just use that one.
What if my code arrives late?
Most codes arrive within seconds. During our busiest times, it can take up to 10 seconds. If it’s taking longer than that, try requesting a new code.
Do I need to do anything?
No. Your account, tickets and bookings stay as they are.