Ticket Refund Protection can be added to your basket at the time of booking, or if you have booked for a show more than 30 days in the future, this can be added via our contact centre up to 72 hours after purchase. 

If you did not purchase Ticket Refund Protection and would like to add this, please Contact Us. 

Our Ticket Refund Protection is offered through Secure My Booking, and you'll get a full refund in the event of: 

  • Incapacity through accident, injury or sickness. 
  • Severe travel delays due to vehicle breakdowns and public transport failures, including public transport strikes
  • Severe weather preventing travel to the venue 
  • Plus much more. Read the full terms and conditions, including how to request a refund, on our Terms & Conditions page

 

 

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