Where are the Accessible seats at the Liverpool Empire?

No specific seating requirements

For customers who have no specific seating requirements and are able to sit in any seats within the theatre, you are able to select any standard seat and the access pricing will be available to select under the full price option. If you are also registered for an essential companion ticket, you can select a seat as a free essential companion ticket.

Partially Sighted

For customers who are partially sighted, there are specific seats set aside in the front Stalls as shown below:

Stalls row CC 17 & 18
Stalls row DD 17 & 18
Stalls row CC 39 & 40
Stalls row DD 39 & 40

These seats are shown in the image at the bottom of this article highlighted in Yellow.

Audio Description services (at scheduled Audio Described performances) can be accessed from any seat in the auditorium via the Mobile Connect app on a personal mobile device. Please ensure you bring your device fully charged and ensure you have installed the most recent version of the app. Customers can connect using headsets/headphones or a compatible hearing aid or implant. Please click this link for more information about Mobile Connect.

Hearing Assistance

Hearing Amplification for customers who are hard of hearing can be accessed via personal Mobile device using our Wi-Fi based hearing assistance system, Mobile Connect. Customers can access this service via a headset/headphones or compatible hearing aids from any seat within the auditorium when connected via the Mobile Connect app. Please ensure you bring your own device, fully charged and ensure that you have downloaded the latest version of the Mobile Connect app. We recommend also bringing a battery bank or portable charger.

Any member of staff can assist with using this service. Please ask a member of the team or visit Box Office when you arrive.

Limited Stairs

For customers who can only manage a few stairs, the venue recommend the below seats as the most suitable:

Stalls row T on the aisle
Stalls row S on the aisle
Stalls row R on the aisle
Circle row H - 2 small steps up
Circle row F - 2 small steps down

These seats are shown in the image at the bottom of this article highlighted in Purple.

Stair Free Access

For customers who require seats with stair free access, the venue recommend the below seats as the most suitable:

Stalls row U
Circle row G

These seats are shown in the image at the bottom of this article highlighted in Blue.

Wheelchair Spaces

For customers who require a wheelchair space and will remain in the wheelchair for the duration of the performance, there are specific locations within the theatre to accommodate this including a companion seat as shown below:

Stalls row U 6 & 9 (seats 7 & 8 are removed to accommodate the wheelchair spaces)
Stalls row U 10 & row T 10 (Companion seat in front of the wheelchair space)
Stalls row U 11 & row T 11 (Companion seat in front of the wheelchair space)
Stalls row U 13 & row T 12 (Companion seat in front of the wheelchair space)
Stalls row U 14 & row T 13 (Companion seat in front of the wheelchair space)
Stalls row U 15 & 18 (seats 16 & 17 are removed to accommodate the wheelchair spaces)
Stalls row U 42 & 45 (seats 43 & 44 are removed to accommodate the wheelchair spaces)
Stalls row U 46 & row T 47(Companion seat in front of the wheelchair space)
Stalls row U 47 & row T 48 (Companion seat in front of the wheelchair space)
Stalls row U 49 & row T 49 (Companion seat in front of the wheelchair space)
Stalls row U 50 & row T 50 (Companion seat in front of the wheelchair space)
Stalls row U 51 & 54 (seats 52 & 53 are removed to accommodate the wheelchair spaces)
Circle row G 34 & 35
Circle row G 45 & 46
Circle row G 58 & 59
Circle row G 73 & 74

These seats are shown in the image at the bottom of this article highlighted in Red.

Wheelchair access to transfer into a venue seat

For customers who require wheelchair access but can transfer into a venue seat, there are specific locations within the theatre set aside as shown below:

Stalls row U 4 & 5
Stalls row U 22 & 23
Stalls row U 37 & 38
Stalls row U 55 & 56

These seats are shown in the image at the bottom of this article highlighted in Pink.