Where are the Accessible seats at the Edinburgh Playhouse?

No specific seating requirements

For customers who have no specific seating requirements and are able to sit in any seats within the theatre, you are able to select any standard seat and the access pricing will be available to select under the full price option. If you are also registered for an essential companion ticket, you can select a seat as a free essential companion ticket.

Partially Sighted

For customers who are partially sighted, there are specific seats set aside in the centre of the front Stalls. These may vary depending on the performance, but are usually situated in the Stalls row C seats 23-30.

These seats are shown in the image at the bottom of this article highlighted in Yellow.

Audio Description services (at scheduled Audio Described performances) can be accessed from any seat in the auditorium via the Mobile Connect app on a personal mobile device. Please ensure you bring your device fully charged and ensure you have installed the most recent version of the app. Customers can connect using headsets/headphones or a compatible hearing aid or implant. Please click this link for more information about Mobile Connect.

Hearing Assistance

Hearing Amplification for customers who are hard of hearing can be accessed via personal Mobile device using our Wi-Fi based hearing assistance system, Mobile Connect. Customers can access this service via a headset/headphones or compatible hearing aids from any seat within the auditorium when connected via the Mobile Connect app. Please ensure you bring your own device, fully charged and ensure that you have downloaded the latest version of the Mobile Connect app. We recommend also bringing a battery bank or portable charger.

Best view of the BSL Interpreter

Depending on the side the interpreter stands on – this is show dependent. Typically Stalls Stalls E16-22/F16-22/ G13-20/H13-20/J13-20 if interpreter is standing Stage Left but other side of Front Central Stalls may be used dependent on where the interpreter is standing.

Limited Stairs

For customers who can only manage a few stairs, the venue recommends the below seats which offer the least number of stairs:

Circle row M - 1 step up
Circle row N - 3 steps up
Circle row K - 3 steps down

Please note that the Stalls are not at street level and your will have to navigate down 4 flights of stairs.

These seats are shown in the image at the bottom of this article highlighted in Purple.

Stair Free Access

Unfortunately, there are no seats that offer stair free access outside of our designated Wheelchair spaces. All other seats you will have to navigate 1-3 steps.

Wheelchair Spaces

For customers who require a wheelchair space and will remain in the wheelchair for the duration of the performance, there are 8 designated wheelchair spaces with an accompanying companion seat situated in the Circle row M seats 13-16 and Circle row M seats 37-38.

These seats are shown in the image at the bottom of this article highlighted in Red.

Wheelchair access to transfer into a venue seat

For customers who require wheelchair access but can transfer into a venue seat, the venue set aside the Circle row M seat 39 & 40 which also allows an accompanying companion seat.

These seats are shown in the image at the bottom of this article highlighted in Pink.

Accessible Toilets

The accessible toilet is located in the Circle Bar to the right, as you enter via the main entrance. This accessible toilet is approximately 35m (38 yd 10in) from the main entrance. There is step-free access into the accessible toilet. A key is not required for the accessible toilet. The accessible toilet is a Left-Hand transfer (with the wall to the left of the toilet) and support/grab rails on both sides of the toilet.

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