Where are the Accessible seats at the Leas Cliff Hall, Folkestone?

No specific seating requirements

For customers who have no specific seating requirements and are able to sit in any seats within the theatre, you are able to select any standard seat and the access pricing will be available to select under the full price option. If you are also registered for an essential companion ticket, you can select a seat as a free essential companion ticket.

Partially Sighted

For customers who are partially sighted, there are specific seats set aside in the centre of the front Stalls. These may vary depending on the performance, but are usually situated in the Stalls row A 21-22.

These seats are shown in the image at the bottom of this article highlighted in Yellow.

Audio Description services (at scheduled Audio Described performances) can be accessed from any seat in the auditorium via the Mobile Connect app on a personal mobile device. Please ensure you bring your device fully charged and ensure you have installed the most recent version of the app. Customers can connect using headsets/headphones or a compatible hearing aid or implant. Please click this link for more information about Mobile Connect.

Hearing Assistance

Hearing amplification for customers who are hard of hearing can be accessed via personal Mobile device using our Wi-Fi based hearing assistance system, Mobile Connect. Customers can access this service via a headset/headphones or compatible hearing aids from any seat within the auditorium when connected via the Mobile Connect app. Please ensure you bring your own device, fully charged and ensure that you have downloaded the latest version of the Mobile Connect app. We recommend also bringing a battery bank or portable charger.

Limited Stairs

For customers who can only manage a few stairs, the venue recommends seats in the Stalls level as this level offers stair free access to all seats.

Stair Free Access

For customers who require stair free access, all seats in the Stalls level would be suitable.

Wheelchair Spaces

For customers who require a wheelchair space and will remain in the wheelchair for the duration of the performance, the venue has 4 wheelchair positions with accompanying companion seats as shown below:

Stalls row J 16 & 17
Stalls row J 22 & 23
Stalls row P 16 & 17
Stalls row P 24 & 25

These seats will not be available for standing gigs, please call our dedicated access team on 0333 009 5399 for assistance.

These seats are shown in the image at the bottom of this article highlighted in Red.

Wheelchair access to transfer into a venue seat

For customers who require wheelchair access but can transfer into a venue seat, there are specific locations within the theatre to accommodate this as shown below:

Stalls row G 15 & 16
Stalls row H 15 & 16