We hope you can find the answer to your question in our Help Centre. There is information about bookings, e-tickets, accessibility, memberships and more. 

If you are unable to find the answer to your question please feel free to contact us via our Messaging Service – click the icon in the bottom right of your screen– or Submit a Request.

Our top Frequently Asked Questions

Please note we cannot amend or exchange tickets with less than 48 hours’ notice unless your show has been cancelled or rescheduled.

I can’t find my eTickets, what should I do?

Where can I find information on accessibility for disabled customers?

Where can I find travel or parking information?

Can I change my tickets? Exchanges and Refunds.

Are there still COVID-19 checks in place?

We are no longer asking for any proof of COVID status at any of our venues.


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