Due to unprecedented demand for all our services, including ticket sales and booking rearrangements, as well as industry-wide staff recruitment challenges, customers may experience a delay when contacting our Customer Services team. We apologise for any inconvenience this may cause and are currently enlarging our call centre as theatres reopen.
The quickest way to find the help you need is to use our online articles, where most answers can be found. Just enter your query in the search bar and a list of relevant results will appear.
If the Help Centre didn't answer your question, you can submit your message by following the link below.
- Go to our Submit a Request page.
- Choose the topic that best match your reason for contacting us.
- Complete the fields and submit.
If you need to contact us regarding a booking that is more than 2 weeks away – please Submit a Request and we will get back to you within 15 working days. Please rest assured that even if your performance date passes, we are committed to resolving your enquiry.
Please note that following the Government announcement on vaccine passports this weekend, we will still be asking customers provide their COVID status when visiting our venues. Please visit atgtickets.com/health-and-safety for more information.
Thank you for your continued support – we can’t wait to welcome you back to one of our performances.