Bookings & eTickets
- What should I do if I haven't received an email confirmation?
- How do I get a confirmation of booking?
- My name is on the ticket, but someone else is going to the event. Will that be a problem?
- If the tickets I've ordered don't arrive in time, do you have a Save The Date print out I can use?
- I've lost/deleted my eTicket, what should I do?
- How do I use Apple Wallet eTickets?
- Can I get a paper ticket?
- What is an eTicket?
- When will I receive my tickets?
- Can I collect my tickets at the theatre? See all 8 articles
- How do I cancel my Ticket Protection?
- Can I buy insurance for my tickets?
- Does Ticket Protection cover my booking for a show that has been postponed or cancelled?
- How do I book a ticket?
- What is an ATG Tickets presale?
- How do I access an ATG Tickets presale?
Presale & Onsale
- How to book tickets online
- Why can't I leave a single seat when I choose my tickets?
- My account is locked
- What do I do if I'm having trouble with the seating plan?
Booking Tickets Online
- Full Credit Voucher
- Can I have a refund or exchange?
- The show I purchased a ticket for has been rescheduled; how can I exchange my ticket to this new date?
- My event has been cancelled - what should I do?
- I haven't had my ATG Tickets refund yet - what should I do?
- The show I purchased a ticket for has been cancelled; how do I request a refund?
- Why is the transaction fee not included in my refund? See all 8 articles