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Confirmation & eTickets

  1. ATG Tickets - United Kingdom
  2. Confirmation & eTickets

    Receiving your eTickets

  • I've lost/deleted/never received my eTicket, what should I do?
  • Can I get a paper ticket?
  • What is an eTicket?
  • When will I receive my tickets?
  • Can I collect my tickets at the theatre?

    Your order confirmation

  • What should I do if I haven't received an email confirmation?
  • My name is on the ticket, but someone else is going to the event. Will that be a problem?

    Accessing your eTickets

  • I've been sent new eTickets for my order - will my original Apple Wallet passes still work?
  • Why am I not being offered Apple Wallet tickets on my order?
  • I'm having trouble adding the eTickets to my Apple Wallet
  • How do I use Apple Wallet eTickets?
  • If the tickets I've ordered don't arrive in time, do you have a Save The Date print out I can use?
  • What if I get an error message when I try to download my tickets?
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