No specific seating requirements
For customers who have no specific seating requirements and are able to sit in any seats within the theatre, you are able to select any standard seat and the access pricing will be available to select under the full price option. If you are also registered for an essential companion ticket, you can select a seat as a free essential companion ticket.
Partially Sighted
For customers who are partially sighted, there are specific seats set aside in the front Stalls as shown below, however these seats may vary depending on the show requirements:
- Stalls C17-18
Audio Description services (at scheduled Audio Described performances) can be accessed from any seat in the auditorium via the Mobile Connect app on a personal mobile device. Please ensure you bring your device fully charged and ensure you have installed the most recent version of the app. Customers can connect using headsets/headphones or a compatible hearing aid or implant. Please click this link for more information about Mobile Connect.
Hearing Assistance
Hearing Amplification for customers who are hard of hearing can be accessed via personal Mobile device using our Wi-Fi based hearing assistance system, Mobile Connect. Customers can access this service via a headset/headphones or compatible hearing aids from any seat within the auditorium when connected via the Mobile Connect app. Please ensure you bring your own device, fully charged and ensure that you have downloaded the latest version of the Mobile Connect app. We recommend also bringing a battery bank or portable charger.
Any member of staff can assist with using this service. Please ask a member of the team or visit Box Office when you arrive.
Limited Stairs
For customers who can only manage a few stairs, there are specific seats set aside as shown below, however these seats may vary depending on the show requirements:
- Royal Circle B30-31
- Royal Circle C29-30
- Royal Circle D30-31
Step-free level access to the Royal Circle is via a separate entrance to the side of the theatre on Sherwood Street. Customers should ask the ushers in the foyer or at the front doors for access to the auditorium via this entrance. This would lead you into the Royal Circle to row A high numbers.
Stair Free Access
For customers who require seats with stair free access, there are specific seats set aside as shown below, however these seats may vary depending on the show requirements:
- Royal Circle row A
Step-free level access to the Royal Circle is via a separate entrance to the side of the theatre on Sherwood Street. Customers should ask the ushers in the foyer or at the front doors for access to the auditorium via this entrance. This would lead you into the Royal Circle to row A high numbers.
Wheelchair Spaces
For customers who require a wheelchair space and will remain in the wheelchair for the duration of the performance, there are specific locations within the theatre to accommodate this including a companion seat as shown below:
- Stalls D23-24
- Stalls K28-29
- Stalls N27-28
The maximum wheelchair dimensions these spaces can accommodate is 90cm Wide x 140cm Long. Please check the dimensions of your chair/scooter prior to booking.
The Ambassador Lounge is also accessible for wheelchair users
Wheelchair access to transfer into a venue seat
For customers who require wheelchair access but wish to transfer into a venue seat, there are specific locations within the theatre to accommodate this as shown below:
- Royal Circle A29-30