No specific seating requirements
For customers who have no specific seating requirements and are able to sit in any seats within the theatre, you are able to select any standard seat and the access pricing will be available to select under the full price option. If you are also registered for an essential companion ticket, you can select a seat as a free essential companion ticket.
Partially Sighted
For customers who are partially sighted, there are specific seats set aside in the front Stalls as shown below, however these seats may vary depending on the show requirements:
- Stalls row C6-7
Audio Description services (at scheduled Audio Described performances) can be accessed from any seat in the auditorium via the Mobile Connect app on a personal mobile device. Please ensure you bring your device fully charged and ensure you have installed the most recent version of the app. Customers can connect using headsets/headphones or a compatible hearing aid or implant. Please click this link for more information about Mobile Connect.
Hearing Assistance
Hearing Amplification for customers who are hard of hearing can be accessed via personal Mobile device using our Wi-Fi based hearing assistance system, Mobile Connect. Customers can access this service via a headset/headphones or compatible hearing aids from any seat within the auditorium when connected via the Mobile Connect app. Please ensure you bring your own device, fully charged and ensure that you have downloaded the latest version of the Mobile Connect app. We recommend also bringing a battery bank or portable charger.
Any member of staff can assist with using this service. Please ask a member of the team or visit Box Office when you arrive.
Limited Stairs
For customers who can only manage a few stairs, the venue recommends seats in the Dress Circle row F.
There are specific seats set aside in the Dress Circle as shown below, however these seats may vary depending on the show requirements:
- Dress Circle F4-5
- Dress Circle G5-6
From the foyer, there are 7 steps up to the back row of the Dress Circle (row F). From here there are 2 steps down between each row towards row A. Row G1-6 also have 1 slightly higher than usual step up to these seats.
Stair Free Access
For customers who require seats with stair free access, the venue recommend seats in the Dress Circle, Row F.
Wheelchair Spaces
For customers who require a wheelchair space and will remain in the wheelchair for the duration of the performance, there are specific locations within the theatre to accommodate this including a companion seat as shown below:
- Dress Circle F15-17 (15-16 are the wheelchair space, and 17 is the companion space
There is an accessible entrance around the side of the building where a stair lift is available to take wheelchair users to the back corner of the dress circle - this can accommodate standard size wheelchairs W 70cm x L 80cm with a total weight (including patron) of less than 200kg. If the wheelchair is close to the dimensions of the lift, the wheelchair handles must be lower than 95cm tall or removable/adjustable to clear the lift's arm bars. Maximum height for wheelchair users whilst sitting down is 150cm.
The wheelchair lift cannot be used for mobility scooters or larger electric wheelchairs.
If the wheelchair is too big and the customer is able to transfer, we have a wheelchair in house we can transfer them into for their visit. This lift is also available for patrons who wish to transfer to a seat but cannot manage the 7 steps up to the dress circle.
Wheelchair access to transfer into a venue seat
For customers who require wheelchair access but wish to transfer into a venue seat, the available seats are the same as the wheelchair space listed above.