When exchanging your tickets online you will see the option to ‘upgrade or exchange’ your tickets.
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An exchange is the option to change your original booking to see the same show on a different date.
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An upgrade is the option to choose different seats in the same performance.
You can exchange your tickets or upgrade your seats online (see our ‘How to exchange tickets online’ article).
To add a lounge or other experience, please submit an exchange request.
For more information on exchanges please check ‘Can I exchange my tickets?’