Exchanges
- Can I exchange my tickets?
- Rail Strike Information
- I want to exchange my tickets but I can’t find them in my account.
- How do I exchange my tickets online?
- Is there a charge to exchange my tickets?
- Can I exchange to tickets for a different show?
- When exchanging my tickets, can I add more tickets to my order?
- Can I exchange my tickets for a smaller number of tickets?
- Do I have to exchange all the tickets in my order?
- I've exchanged/amended my order; why don't the numbers match up anymore?
- Can I exchange my Access tickets?
- What is the difference between 'upgrade' and 'exchange'?
- How do I upgrade or exchange my seats to include a package?
- Why am I seeing the message "We're sorry - online booking is temporarily unavailable"?
- I'm a member, why am I being charged the exchange fee?
- I'm trying to exchange to the same seats on a different date, why are prices different?
- Why am I seeing the message "You cannot downgrade your tickets"?
- Why are my tickets greyed out when I try to exchange online?
- Can I exchange my tickets for a voucher?
- What if I can’t make it to the show?
- The show I purchased a ticket for has been rescheduled; how can I exchange my ticket to this new date?
- My event has been cancelled - what should I do?
- I booked with a ticket agent. Can I exchange my tickets?