Access Membership is open to customers with any disability, as defined by the Equality Act (2010). To register, we ask for details of your access requirements and proof of eligibility in our online registration form.
If you do not already have a Nimbus Access card, please apply for an Access Card via their online form at HERE. You can choose to apply for the fully transferable Access Card, accepted by a wide range of organisations for a small charge, or if you prefer, a free version of the card specific to ATG venues.
If you live in Wales, you may also use the Hynt Card.
The membership and proof of eligibility criteria are kept under review and may be updated from time to time and differ depending on which features of the scheme you wish to use. Please read our full Terms & Conditions which apply to all bookings.
Proof of eligibility
We use the Access Card and the Hynt Card because this supports a consistent approach across all ATG venues and other similar organisations, and reduces the amount of sensitive personal data you need to share with us.
We cannot accept ID cards for carers, as Access Membership is for the Deaf or disabled individual themselves.
If you believe you are eligible but do not have the required proof, we provide a free online service to arrange this via the Access Card from Nimbus Disability, a third-party organisation who specialise in accessibility. This service is available at: https://app.accesscard.org.uk/apply/atg/. You can choose between a free service which will provide you with proof of eligibility for use at ATG venues only, or upgrade to the full Access Card for use with a wide range of other organisations.
Please note you must provide your proof of eligibility before your online booking account will be enabled or any Access price tickets will be released to you, the same as for any other type of concession pricing.
We also have a Personal Assistant or Essential Companion policy.