Access Membership Scheme
Our Access Membership Scheme is designed to make it easier for our customers to book accessible seats and services. It is free to join, and enables access patrons to communicate accessibility requirements to our staff, register proof of eligibility for Access prices, book tickets online, including wheelchair positions and the best-accessible seats, and to receive information on forthcoming Access Performances. The Access Membership Scheme is currently being updated to improve the service and as a result online booking is currently available in the following venues, with the rest of our UK theatres following in 2022. These venues are: Aylesbury Waterside Theatre, Bristol Hippodrome, Edinburgh Playhouse, King’s Theatre and Theatre Royal, Glasgow, Opera House Theatre and Palace Theatre Manchester, Sunderland Empire, and in London's West End, Duke of York’s Theatre, Fortune Theatre, Harold Pinter Theatre, Piccadilly Theatre, Phoenix Theatre, Savoy Theatre.
- How do I join the Access Membership Scheme?
- What does the ATG Access Membership entitle me to?
- Who is eligible for the Access Membership Scheme?
- I am a group booker or organisation; can I apply for a group Membership?
- Why was the Access Membership Scheme set up?
- Why is the Access Membership Scheme changing?
- Which theatres does the Access Membership Scheme apply to?
- Is there an Access Membership card?
- How long is Access Membership valid for?
- Is there a fee to join the Access Membership Scheme?
- How long will it take ATG to activate my Access Membership?
- Can I apply for an Access Membership on behalf of somebody else?
- What happens if my Access requirements change or I can no longer make the performance?
- Does my Access Membership apply if I book tickets through a 3rd party ticket agent?
- Can I access other discounts at the same time as Access prices?
- Can I be a member of both the Access Membership and TheatreCard scheme?
- I don't want to join the Access Membership Scheme, can I still access benefits?
- Why is ATG working with Nimbus and the Access Card?
- Are there any conditions of the Access Membership Scheme?
- What happens to the personal documents and data that are used to process the Access Membership application?