For Access enquiries and bookings for all our UK theatres please Submit a Request and select ‘Access Enquiry’ from the drop-down menu. 

For The Lion King at the Lyceum Theatre only, you can book by emailing the team using Please note that bookings for other productions cannot be taken using this address. 

For Wicked at the Apollo Victoria only, you can call the theatre directly on 0800 912 6973. To email, please contact Please note that bookings for other productions cannot be taken using these details. 

For Access bookings in all other ATG venues please call our dedicated Access booking line on 0800 912 6971

We are open seven days per week, from 9am to 8pm. Due to the high volume of calls we are currently receiving we recommend using the form above in the first instance. 

To book using Typetalk please call: 18001 0800 912 6971


Access Champions

Each of our venues has an Access Champion who is dedicated to improving your experience when visiting us. If you have any queries about your visit please don’t hesitate to contact us using the links below. 

Regional Theatres

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Aylesbury Waterside Theatre

Bekki Short

Contact Bekki

New Alexandra Theatre, Birmingham

Alice Dean

Contact Alice

Theatre Royal Brighton

Julie Denton

Contact Julie

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Bristol Hippodrome

Steve Jones

Contact Steve


Edinburgh Playhouse

Steve Hogan

Contact Steve

Leas Cliff Hall, Folkestone

Emma Woodland

Contact Emma

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King's & Theatre Royal Glasgow

Jenn Adams

Contact Jenn

Liverpool Empire

Jeannie Clinton

Contact Jeannie

Manchester Opera House & Palace Theatre

Ruby Tebbs

Contact Ruby

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Milton Keynes Theatre

Louise Henderson

Contact Louise

New Theatre Oxford

Charlotte Franklin

Contact Charlotte

Richmond Theatre

Steve Joyce

Contact Steve

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Stockton Globe

Jade Anderson

Contact Jade

Regent Theatre & Victoria Hall, Stoke

Cheryl Taylor

Contact Cheryl

Sunderland Empire

Vicki Medhurst

Contact Vicki




Swansea Arena

Lara Caple-Harding

Contact Lara

Princess Theatre, Torquay

Jade Nicholls

Contact Jade

New Wimbledon Theatre

Karin Read

Contact Karin




New Victoria & Rhoda McGaw Theatre, Woking

JJ Almond

Contact JJ

Grand Opera House York

Contact York





London's West End Theatres

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Ambassadors Theatre

Greg Wait

Contact Greg

Apollo Victoria Theatre

Louise Eddens

Contact Louise

Duke of York's Theatre

Chris Hodgson

Contact Chris

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Fortune Theatre

Will Quantrill

Contact Will

Harold Pinter Theatre

Jazz Clifton

Contact Jazz

Lyceum Theatre

Ryan Hutson and Morgane Ware

Contact Ryan and Morgane

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Phoenix Theatre

Alice Mowatt

Contact Alice

Piccadilly Theatre

Ellen Bleasdale

Contact Ellen

Playhouse Theatre

James Bergeron-Fell

Contact James


Savoy Theatre

Christopher Leathers

Contact Christopher




Feedback via our online form: If you have a customer service issue or complaint, please contact us using Request Form.

Write to us: 

FAO ATG Tickets 

Sunderland Empire, 
4-5 High Street West, 
Tyne and Wear, 
SR1 3EX 


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