For Access enquiries and bookings for all our UK theatres please Submit a Request and select ‘Access Enquiry’ from the drop-down menu.
For The Lion King at the Lyceum Theatre only, you can book by emailing the team using lyceumbo@theambassadors.com. Please note that bookings for other productions cannot be taken using this address.
For Wicked at the Apollo Victoria only, you can call the theatre directly on 0800 912 6973. To email, please contact apollovictoriaaccess@theambassadors.com Please note that bookings for other productions cannot be taken using these details.
For Access bookings in all other ATG venues please call our dedicated Access booking line on 0800 912 6971.
We are open seven days per week, from 9am to 8pm. Due to the high volume of calls we are currently receiving we recommend using the form above in the first instance.
To book using Typetalk please call: 18001 0800 912 6971
Access Champions
Each of our venues has an Access Champion who is dedicated to improving your experience when visiting us. If you have any queries about your visit please don’t hesitate to contact us using the links below.
Regional Theatres
![]() |
![]() |
![]() |
Bekki Short |
New Alexandra Theatre, Birmingham Alice Dean |
Julie Denton |
![]() |
![]() |
![]() |
Steve Jones
|
Steve Hogan |
Emma Woodland |
![]() |
![]() |
![]() |
King's & Theatre Royal Glasgow Jenn Adams |
Jeannie Clinton |
Manchester Opera House & Palace Theatre Ruby Tebbs |
![]() |
![]() |
![]() |
Louise Henderson |
Charlotte Franklin |
Steve Joyce |
![]() |
![]() |
![]() |
Jade Anderson |
Regent Theatre & Victoria Hall, Stoke Cheryl Taylor |
Vicki Medhurst |
|
|
|
Lara Caple-Harding |
Jade Nicholls |
Karin Read |
|
|
|
New Victoria & Rhoda McGaw Theatre, Woking JJ Almond |
|
|
London's West End Theatres
![]() |
![]() |
![]() |
Greg Wait |
Louise Eddens |
Chris Hodgson |
![]() |
![]() |
![]() |
Will Quantrill |
Jazz Clifton |
Ryan Hutson and Morgane Ware |
![]() |
![]() |
![]() |
Alice Mowatt |
Ellen Bleasdale |
James Bergeron-Fell |
![]() |
||
Christopher Leathers |
Feedback
Feedback via our online form: If you have a customer service issue or complaint, please contact us using Request Form.
Write to us:
FAO ATG Tickets
Sunderland Empire,
4-5 High Street West,
Sunderland,
Tyne and Wear,
SR1 3EX