All ATG UK venues are proud to offer a Wi-Fi based Assisted Listening system called Mobile Connect which amplifies the performance via your personal mobile phone or tablet.
Anyone using this system will be able to hear a live feed of the performance on stage (with Audio Description if attending an Audio Described performance) through their headset or digital hearing aids, from wherever they are sat throughout the auditorium when they are connected to the app.
If you have either an iPhone/iPod/iPad or an android smartphone you can download the FREE Sennheiser Mobile Connect App from the app store.
Bring your fully charged device with the latest version of the app installed and your own headphones to use in the venue. Please make sure you bring your phone or tablet fully charged and be aware that your battery could be fully depleted by the end of the show. You may want to bring a “battery bank” with you so that you can re-charge your device if needed.
Connect to the Mobile Connect Wi Fi network (or the HearingAssist Wi-Fi network at the Lyceum Theatre) once inside the auditorium on arrival and make sure that your data is switched off and your phone is on silent and in Airplane mode. Mobile Connect (or HearingAssist) still works in Airplane mode and this ensures any mobile noise will not disturb others.
If you would like to speak to a member of our team about this service, please contact the venue Access Champion with any queries. Their details are available on our Contact Us page.