Problems with downloading tickets can occur due to the browser or device you are using.

To help troubleshoot please try the below: 

  1. Clear your cache in your browser history. This can be found under Settings>History>Clear Browser Data.
  2. Try another internet browser. 
  3. Make sure you are using the most up-to-date version of your browser.
  4. Try downloading the tickets to your desktop instead of your mobile/tablet.

If you still having problems, please Submit a Request and a member of our team will be in touch to help. 


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