Problems with adding your eTickets to Apple Wallet can occur due to the browser or device you are using.

Please try the following steps in turn:

  • Clear the cache in your default browser
  • Copy the URL and open it in a private/incognito browser

For more information about using Apple Wallet, please visit the official support page.  

If you still have problems accessing your Apple Wallet tickets, please use the PDF eTickets attached to the confirmation email.


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