Anyone who needs support because of a disability or health condition can use our Access services. Please note that we cannot take other types of booking using the contact details below. For general booking enquiries please see How do I book a ticket?
If you are already an Access Member and would like assistance with how to select the best seats, please read: How to book online with ATG’s Access Membership.
Join our Access Membership Scheme to book accessible seats online at many of our UK venues. Full details are available here.
For The Ambassadors Theatre in London's West End only, you can book by emailing the team using ambboxoffice@theambassadors.com. Please note that bookings for other productions cannot be made this way.
For The Lion King at the Lyceum Theatre only, you can book by emailing the team using lyceumbo@theambassadors.com. Please note that bookings for other productions cannot be taken using this address.
For Wicked at the Apollo Victoria only, you can call the theatre directly on 0800 912 6973. To email, please contact apollovictoriaaccess@theambassadors.com Please note that bookings for other productions cannot be taken using these details.
For access bookings and enquiries for Harry Potter and the Cursed Child at Nimax’s Palace Theatre, please email CursedChildAccess@nimaxtheatres.com or call 0330 333 4410.
For Access enquiries and bookings for all our other UK theatres please Submit a Request and select ‘Access enquiry’ from the drop-down menu.
For any questions or requests, visit our Contact Us page.