When a show is postponed or rescheduled we will contact you by email, using the email address you gave when booking. If your performance is rescheduled your booking will be automatically transferred to the new date.


If you can attend on the new date there is nothing else you need to do. New eTickets will be issued and will replace your original (and now invalid) tickets.


If you are unable to attend on the new date, you can request an exchange using our online form.


Where we cannot offer an exchange or if we are unable to reschedule the performance we will automatically issue a full credit voucher to cover the entire cost of your original booking including any fees. 


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