At ATG Entertainment, we manage, respond to and encourage reviews on various review websites. We are committed to transparency, integrity and providing genuine experiences for our customers.
If you’re over 18 and have had an experience with us, you're welcome to share a review. When leaving a review, please adhere to our consumer review guidelines:
- Reviews must be based on your genuine experience, except in special cases if you’re assisting someone who can’t write their own review, for example if you’re a caregiver.
- Reviews must be respectful and free from harmful, unlawful, or promotional content. This includes but is not limited to; hate speech or discrimination, threats of violence, terrorism, obscenity and defamation.
- Fake reviews are not allowed and will be removed. A fake review is a review that doesn’t reflect your genuine experience or is written in a way to mislead or manipulate what other customers think about our business, either positively or negatively. Fake reviews undermine trust and are illegal.
- The content of your review must not be influenced by any incentive. If you have received an incentive to leave a review, then the receiving of an incentive must be clearly stated alongside the review.
- Your review must not contain another person’s personal information, to ensure the privacy and safety of other individuals. We advise that you don’t include your own personal information.
- You should not leave a review if you have a special relationship to ATG Entertainment (for example, you are working with or for the business, are a shareholder in the business, or are a competitor). This is to prevent biased reviews, both positive and negative.