Submit a request

Please choose from the following

Your email address

Please tick to confirm you would like to add ticket protection to your booking

Protect your booking and get a full refund (including booking fees) in the event of: Incapacity through accident, injury or sickness; Severe travel delays due to vehicle breakdowns and public transport failures including public transport strikes; Severe weather preventing travel to the venue; Redundancy or relocation (+100 miles) within 30 days of the event; Plus much more! Read full ticket refund protection Terms and conditions here: https://www.atgtickets.com/legal/ticket-protection/2024-09-19/

First Name

Last Name

We can only discuss a booking with the named booker.

Telephone number including country code

Please enter your phone number beginning with + and the country code. E.g: UK replace '0'= with '+44' to make +442010042012

First Line Billing Address

UK Billing Address Postcode(optional)

Do you know your order number?

Order Number

Show Name

E.g. Hairspray the Musical, Disney’s The Lion King, Pretty Woman: The Musical, Disney’s Beauty and the Beast, Everybody’s Talking About Jamie

Show Date

Please select the performance date for your current booking

I confirm my order was processed in the last 72 hours, and I confirm the show I've booked is +1 month in the future?

I confirm I am happy to pay to add Ticket Refund Protection

Please tick this box to confirm that you're happy to speak to our team to process payment.

Question(optional)

Please note: By choosing one of the suggested articles, you will be navigated away from this form and you may lose the information you have entered.

Additional Information

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please tick this box to confirm that you have read, understood and accept the terms and conditions of sales and the processing of your personal data in accordance with the ATG Privacy Policy.

ATG’s Access Membership Scheme is open to any disabled person (as defined by the Equality Act 2010) who is restricted in their ability to access the services provided in venues owned or operated by ATG. The Ambassador Theatre Group will hold your details, including your name and address, on its database in order to facilitate future bookings and help us meet your access requirements. The details given in this form will be listed on your ATG customer profile, after which this document will be permanently deleted. We require proof of eligibility to utilise certain aspects of the Membership Scheme as detailed in the registration form. Customers who intentionally give false information will have their Membership permanently revoked. We retain the right to review, amend or withdraw the Access Membership Scheme at any time, revoke Membership if the customer’s eligibility changes and to require customers to re-apply for a new Access Membership after review. The scheme is constantly monitored and reviewed. Full terms and conditions of the Access Membership Scheme and our standard terms and conditions of sale, which apply to all bookings, are available on our website: www.atgtickets.com/terms-and-conditions

Attachments(optional)

Add file or drop files here

Promoted articles