Confirmation & eTickets

Receiving your eTickets

• I've lost/deleted/never received my eTicket, what should I do?
• I have not received my confirmation/eTicket to my 'ntlworld', 'blueyonder' or 'virginmedia' email address
• Can I get a paper ticket?
• What is an eTicket?
• When will I receive my tickets?
• Can I collect my tickets at the theatre?

Your order confirmation

• What should I do if I haven't received an email confirmation?
• My name is on the ticket, but someone else is going to the event. Will that be a problem?

Accessing your eTickets

• How do I use Apple Wallet eTickets?
• How does print-at-home work?
• If the tickets I've ordered don't arrive in time, do you have a Save The Date print out I can use?
• What if I get an error message when I try to download my tickets?