Order Confirmation & eTickets
- I can't find my eTicket, what should I do?
- Can I get a paper ticket?
- What is an eTicket?
- When will I receive my tickets?
- Can I collect my tickets at the theatre?
Receiving your eTickets
- What should I do if I haven't received an email confirmation?
- Where can I find a VAT receipt?
- My name is on the ticket, but someone else is going to the event. Will that be a problem?
Your order confirmation
- I've been sent new eTickets for my order - will my original Apple Wallet passes still work?
- Why am I not being offered Apple Wallet tickets on my order?
- I'm having trouble adding the eTickets to my Apple Wallet
- How do I use Apple Wallet eTickets?
- If the tickets I've ordered don't arrive in time, do you have a Save The Date print out I can use?
- What if I get an error message when I try to download my tickets?