SHOWS
VENUES
HELP CENTRE
Submit a request
Please choose from the following
-
Access Membership Scheme Registration
Access Documentation
Access Enquiry Form
Arrangement of tickets - No Alternative Email
ATG+ Membership
Exchange Tickets
Food, Drink or Merchandise enquiry
Full credit vouchers
Gift Vouchers
Groups and Schools
Harry Potter
Lost Property
Moulin Rouge Exchange (West End Only)
Nova Cinema
Pre-Authorised Refund Form
Replacement Tickets / Resend eTickets / Resend Confirmation Email
Technical issues and website help
Update My Details
Unlock Online Account
Update My Details - Email Address
Add Upcoming Booking to My Account
Complaint/Feedback
Data Privacy
Anything Else
Group booking request
Romeo & Juliet Exchange
Corporate Gift Vouchers
Add Ticket Protection to my order
Groups Booking
Barcelona Exchange Request
Ticket Resale Request
Submit a Pixel Request
Ticket Protection Food & Beverage Refund Claim
Promoted articles
How to book online with ATG Access Membership.
How do I join the Access Membership Scheme?
How do I find out about venue accessibility?
Can I have a refund?
Can I exchange my tickets?
Can I get a refund due to the bad weather?
Rail Strike Information
Is it possible to add Ticket Refund Protection to my order?
How do I buy an ATG Gift Voucher?
Where can I use my ATG Tickets gift voucher?
I can't find my eTicket, what should I do?
What should I do if I haven't received an email confirmation?
How do I contact Customer Services?
Where can I find the running time of a theatre show?
Common requests:
Resend eTickets
,
Access Scheme
,
Exchange Tickets