Please see below opening hours for our Contact Centres over the Christmas/New Year period:
All departments will resume usual opening hours from Thursday 2nd January 2025.
| Date | ATG Customer Service | Regional Groups | Group Line |
| Tuesday 24th December | 9:00-18:00 | 9:00-17:30 | 9:00-15:30 |
| Wednesday 25th December | CLOSED | CLOSED | CLOSED |
|
Thursday 26th December |
9:00-18:00 | CLOSED | CLOSED |
| Friday 27th December | 9:00-20:00 | 9:00-17:30 | CLOSED |
| Saturday 28th December | 9:00-20:00 | CLOSED | CLOSED |
| Sunday 29th December | 9:00-20:00 | CLOSED | CLOSED |
| Monday 30th December | 9:00-20:00 | 9:00-17:30 | 9:00-17:30 |
| Tuesday 31st December | 9:00-18:00 | 9:00-17:30 | 9:00-15:30 |
| Wednesday 1st January | 12:00-20:00 | CLOSED | CLOSED |
Our teams will be working hard to resolve your queries during operating hours however, please find a list of useful articles.
How do I pay using a credit voucher? – ATG Tickets - United Kingdom
Can I exchange my tickets? – ATG Tickets - United Kingdom
Can I have a refund? – ATG Tickets - United Kingdom