When prompted to sign in, select 'forgot your password?'.

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Enter the email used to create your TheatreCard Membership account and select 'Recover Password'.

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You will be sent an email with a temporary password.

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In the email, select 'here' and you will be sent to the TheatreCard Membership sign in page. Enter your email and temporary password and select 'Sign in'.

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You will be prompted to enter a new password, which must contain eight characters with a minimum of one number.

 

Alternatively, once you receive your temporary password via email, you can enter your email and temporary password on the sign in modal in the top right-hand corner of atgtickets.com

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Enter your email address and temporary password and select 'Sign in'.

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You will be prompted to enter a new password, which must contain eight characters with a minimum of one number.

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You will know that your password reset has been successful if your initials show in the top right hand corner of the ATG website.

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