Contact us about Accessibility or Access Membership

We offer a range of accessibility services for D/deaf and disabled customers, and our friendly Access Champions are here to answer any questions you might have.

Join our free Access Membership Scheme to book accessible seats.

The quickest way to register is to provide your Nimbus Access Card number. You’ll also need this to book Essential Companion or Personal Assistant tickets.

Accessibility Assistance

If you have questions about accessibility or need help booking:

Please read the accessibility information for your chosen venue.
Email: use our online form to contact our Access Champions.
Call our Accessibility Assistance line on 0333 009 5399* Please note you will need to register for our Access Membership Scheme to book tickets.
TypeTalk / Textphone 18001 0333 009 5399*

*Open 9am to 8pm Monday to Sunday, Bank holidays may vary. Calls charged at up to the same rate the customer would pay to call a UK Geographic Number, with calls to 03 numbers counting towards inclusive call minutes if the customer has remaining inclusive minutes to UK Geographic Numbers, and included in any discount structures that apply to UK Geographic Numbers

To book Access tickets for Harry Potter and the Cursed Child at Palace Theatre (Nimax Theatres) please contact the venue Box Office directly:

Email: CursedChildAccess@nimaxtheatres.com
Call: 0330 333 4410 (Harry Potter bookings only)

Access Champions

Our friendly Access Champions are here to help if you have accessibility queries about your venue or visit. Contact them using our online form.

Regional Theatres


Aylesbury Waterside Theatre Bekki Short Contact Bekki	New Alexandra Theatre, Birmingham Alice Dean Contact Alice	Theatre Royal Brighton Hannah Hayes Contact Hannah

Bristol Hippodrome Steve Jones Contact Steve	Edinburgh Playhouse Steve Hogan Contact Steve	Leas Cliff Hall, Folkestone Emma Woodland Contact Emma

King's & Theatre Royal Glasgow Jenn Adams Contact Jenn	Liverpool Empire Jeannie Clinton Contact Jeannie	Manchester Opera House & Palace Theatre Izzi Lynch Contact Izzi

Milton Keynes Theatre Louise Henderson Contact Louise	New Theatre Oxford Charlotte Franklin Contact Charlotte	Richmond Theatre Contact Richmond

Stockton Globe Jonathan Sharpe Contact Jonathan	Regent Theatre & Victoria Hall, Stoke Cheryl Taylor Contact Cheryl	Sunderland Empire Vicki Medhurst Contact Vicki

Swansea Arena Lara Caple-Harding Contact Lara	Princess Theatre, Torquay Jade Nicholls Contact Jade	New Wimbledon Theatre Karin Read Contact Karin

New Victoria & Rhoda McGaw Theatre, Woking JJ Almond Contact JJ	Grand Opera House York Contact York

London's West End Theatres


Ambassadors Theatre Greg Wait Contact Greg	Apollo Victoria Theatre Gemma Nicholas Contact Gemma	Duke of York's Theatre Chris Hodgson Contact Chris

Fortune Theatre Contact Fortune Theatre	Harold Pinter Theatre Jazz Clifton Contact Jazz	Lyceum Theatre Ryan Hutson and Morgane Ware Contact Ryan and Morgane

Phoenix Theatre Alice Mowatt Contact Alice	Piccadilly Theatre Georgie McDonald Contact Georgie	Playhouse Theatre James Bergeron-Fell Contact James

Savoy Theatre Alexa Wrighton Contact Alexa