As a TheatreCard Plus member, how do I request a refund using my ticket protection benefit? 21 September 2020 14:39 Your ticket protection is fulfilled by SecureMyBooking. Visit their website for more information. Related articles How do I contact Customer Services? The show I purchased a ticket for has been cancelled; how do I request a refund? Will I have to pay for Ticket Protection? My TheatreCard discounts haven't been applied - what do I do? I haven't had my ATG Tickets refund yet - what should I do? Comments 0 comments Article is closed for comments.