My membership card has been lost or stolen - what should I do? 22 September 2020 08:41 Updated Please Submit a Request and we will issue you with a new card. Related articles What is the best way to stay up to date with the latest news and offers? When will I receive my membership pack? What Membership details can I change online? How can I leave feedback? How can I renew my membership? Comments 0 comments Article is closed for comments.