Why aren’t there any membership discounts on the performance I want?

There are a few reasons which may explain why you are not seeing the TheatreCard offers: 

• You have not logged into your online account before starting to book your tickets
• Your online account is not associated with your membership*
• You have accessed our website (www.atgtickets.com) through another website or through a link in an email
• There are no available TheatreCard offers on the performance
• You are booking tickets for an event at a non-Ambassador Theatre Group venue or at a non-UK ATG venue  

 *Please Submit a Request to investigate this. If you access the seat selection page by clicking on a link in a non-ATG Tickets email or through a different website other than www.atgtickets.com, you cannot benefit from the exclusive membership benefits.