What happens if my event is cancelled or rescheduled?

All performances have been suspended at our UK venues until Friday 27 November 2020.

We are working to secure new dates for all affected performances and you can visit our Rescheduled and Postponed Shows page to see if your performance has a new date.

If your event has been rescheduled, we will be in touch to confirm that your booking has been transferred to the new date. Please keep your existing tickets as they will remain valid for the new performance date.

If you are unable to attend the new date, please Submit a Request and select "I need help with an existing booking." 

If your event has been cancelled, we will send you a full credit voucher worth the full value of your original booking. This voucher is valid for at least 12 months and is redeemable on any show at our UK venues. You can use your voucher at ATGtickets.com.