What happens if my event is cancelled or rescheduled?

All performances have been suspended at our UK venues until Saturday 26 June 2021.

We’re pleased to confirm that our socially distanced performances of J'OUVERT and ANNA X at the Harold Pinter Theatre are still going ahead. If there are any changes to your performance, please rest assured that we will contact you.

Please rest assured that we will provide further updates on our reopening plans once the next step of the government roadmap is confirmed.

We are working to secure new dates for all affected performances and you can visit our Rescheduled and Postponed Shows page to see if your performance has a new date.

If your event has been rescheduled, we will be in touch to confirm that your booking has been transferred to the new date. Please keep your existing tickets as they will remain valid for the new performance date.

If you are unable to attend the new date, please Submit a Request and select "I need help with an existing booking." 

If your event has been cancelled, we will send you a full credit voucher worth the full value of your original booking. This voucher is valid for at least 12 months and is redeemable on any show at our UK venues. You can use your voucher at ATGtickets.com.