Is the show I booked for going ahead as scheduled?

Due to Covid-19, all shows at our UK theatres are currently suspended until Friday 27 November 2020.  

 We are working hard to reschedule as many shows as possible and contacting all affected customers in order of performance date. To check if your performance has a new date, please visit our Rescheduled and Postponed Shows page.  
  
If the performance you purchased tickets for has been rescheduled, your booking will be automatically transferred to the new date.  
  
If you can attend on the new date, there is nothing else you need to do. New e-ticket(s) will be issued two weeks prior to the new performance date and will replace your cancelled and now invalid ticket(s). 
 
If you are unable to attend on the new date, we may be able to exchange you in to another performance of your choice. Alternatively, we can also issue a full credit voucher to cover the entire cost of your original booking including any fees. Please contact us to request an exchange or full credit voucher.

If we are unable to reschedule the performance you were due to attend, you will be issued a credit voucher for the full value of your original booking. 

Please check our Covid-19 page for further announcements.