The show I purchased a ticket for has been cancelled; how do I request a refund?  

If your event has been cancelled, we will send you a full credit voucher worth the full value of your original booking. This voucher is valid for at least 12 months and is redeemable on any show at our UK venues. You can use your voucher at ATGtickets.com.

We understand that in some cases you may wish to request a refund, rather than accept a full credit voucher or exchange your ticket to a future date.

If you would like to discuss this option, please Submit a Request and a member of our team will be in touch to help.