We hope you can find the answer to your question in our Help Centre. There is information about bookings, e-tickets, accessibility, memberships and more.
If you are unable to find the answer to your question please feel free to contact us via our Messaging Service – click the icon in the bottom right of your screen– or Submit a Request.
Our top Frequently Asked Questions
Please note we cannot amend or exchange tickets with less than 48 hours’ notice unless your show has been cancelled or rescheduled.
I can’t find my eTickets, what should I do?
Where can I find information on accessibility for disabled customers?
Where can I find travel or parking information?
Can I change my tickets? Exchanges and Refunds.
Are there still COVID-19 checks in place?
We are no longer asking for any proof of COVID status at any of our venues.