As in line with ATG Tickets refund policy, tickets cannot be refunded due to bad weather.

We can offer a full credit voucher or exchange if an event has been cancelled or rescheduled by the event organiser. 

If you have opted into the SecureMyBooking ticket refund program, you will be eligible to get a full ATG tickets refund for tickets to an event should ticket holders be unable to attend, or arrive late at the event such that they are unable to utilise the tickets, solely as a direct result of adverse weather, including snow, fog, frost or storm preventing attendance at the venue.

Please read what SecureMyBooking can cover. For claims, please enter your details here.


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